What is CPO Guaranteed Buyback?

What is CPO Guaranteed buyback?

Guaranteed buyback is an exclusive offer from The Pro’s Closet. We guarantee the trade-in or buyback value of your Certified Pre-Owned bike for 18 months. The guaranteed buyback value of your bike will be updated on a monthly schedule until the offer expires. You can find the value of your bike any time by logging into your account at www.theproscloset.com and accessing the CPO tab within your account. *Trade and sell criteria, as well as other limitations and conditions, are included below.

  • The bike cannot have sustained significant structural damage, such as a cracked or broken frame, whether repaired or unrepaired.
  • The bike must come with original paint and decals.
  • If upgrades have been applied to the bike, the buyback price will be adjusted to account for these changes.
  • If original parts which came with the bike are removed and replaced with components or parts of lesser value, the buyback price will be adjusted accordingly.
  • To take advantage of TPC’s guaranteed buyback program, the bike must be submitted within 18 months of purchase. For details, you may view the status and current buyback price via your account at www.theproscloset.com.
  • Final store credit or payment for the bike will be issued after the bike has been received and inspected by The Pro’s Closet.
  • This offer applies only to Certified Pre-Owned bikes purchased from The Pro’s Closet.
  • For more information, including important legal terms that apply to this program, please see our Terms of Service.


Selling or Trading your CPO bike.

When you buy a Certified Pre-Owned bike from The Pro’s Closet, we work hard to help ensure you love your ride. Over the course of your 18 months of ownership, we’re here to help you find the next one. Your trade-in value is always listed in your account at www.theproscloset.com. That said, if you decide you’d prefer to sell the bike back to us rather than trading for the next one, we will promptly issue you payment at the bike’s cash value. Store credit for trade in will be a higher value than the bike’s cash value. How does this work?

  • Trade-In Value:
    • After your first 30 days of ownership (TPC offers a no-hassle return policy for the first 30 days), your bike’s trade-in value will populate in your account at www.theproscloset.com.
    • The bike’s value will be updated every month until eligibility expires.
    • When you decide to purchase your next ride, you can initiate the trade-in process through your account at www.theproscloset.com. As soon as we’ve received and inspected your bike, you will receive store credit in your account to be applied to your next purchase.
    • Any upgrades you apply to your bike will be examined by the TPC buying team and the trade-in price will be adjusted accordingly.
    • Need help with that next ride? Reach out to a TPC Ride Guides at (866-401-9636) or customerservice@theproscloset.com
  • Sell Back Value:
    • After your first 30 days of ownership (TPC offers a no-hassle return policy for the first 30 days), your bike’s sell back value will populate in your account at www.theproscloset.com.
    • The bike’s value will be updated every month until eligibility expires.
    • Any upgrades you apply to your bike will be examined by the TPC buying team and the trade-in price will be adjusted accordingly.
    • When you decide to sell your bike, submit it through your account at www.theproscloset.com.
    • Once TPC has received and inspected your bike, TPC will issue payment according to the bike’s value as determined by our guaranteed buyback schedule in combination with any adjustments made by the TPC buying team to account for upgrades or other alterations to the bike.
    • NOTE: Sell back value, on average, is 13% lower than store credit.