What happens if my bike is damaged during shipping?

If damage occurs due to improper packing of the bike or due to improper handling while in transit, The Pro's Closet is not responsible for the damage and may have to return the bike to the seller.

Optional insurance is available when the seller accepts the offer for an additional $40, deducted from the offer amount at the time of payment.  This additional insurance covers any damage that occurs during transit, such as improper handling, that is NOT due to improper packing.

The additional insurance is provided through The Pro's Closet and there is no claims process.