We always suggest triple checking your order before confirming payment to ensure your shipping address, billing address, and credit card are the right ones you want to use. If you are concerned about the compatibility of a bike/frame/wheel or parts and accessories, please feel free to contact a Ride Guide to help you with your purchase before ordering.
Once you have received an order confirmation email from us, you cannot change or modify your order. Our fulfillment team works furiously to get your order out the door, and therefore making modifications to your order is not possible. If you have found that you made a mistake on your order, please give our Ride Guides a call at 866 401 9636 or send us a request and we will get back to you during our business hours.
Otherwise, you are welcome to return your item by using our hassle-free 30 day satisfaction guarantee.