TRACKING AND DELIVERY
You will receive a separate email with tracking information once your item ships.
Please note that the local pick-up window for orders is 30 days from the day your order is ready to be picked up. If an order is not picked up within 30 days it will be canceled and refunded.
ALASKA, HAWAII, AND APO/FPO/DPO SHIPPING
We are able to ship to Alaska, Hawaii, military, and diplomatic addresses. Please contact the Ride Guides for a quote at 866-401-9636 or via email.
Import duties, taxes, and charges are not included in the item price or shipping cost. These charges are the responsibility of the buyer. Check with your country's customs office to determine what these additional costs will be prior to buying.
*E-bikes are not eligible for shipping to international addresses at this time.
In line with dealer agreements, the following brands are unable to have new items shipped to Canada:
Currently, we are only able to ship domestically to the 50 United States and all Canadian Provinces. We do not have the ability to ship to other locations.
Shipping promotions are valid only for ground shipping within the contiguous US.